Frequently Asked Questions

Got a question on donation or payment methods that’s not covered below? Please write to us.

Yes we are – All donations to HealthServe are 250% tax deductible if the relevant details are provided. This means that donors are able to claim tax relief from their assessable income based on the amount donated. Currently for tax-paying individuals, every $1 in cash donation to us lowers your assessable income by $2.50!

Thank you for making a difference to the migrant workers community! You can start your donation journey with us at HealthServe with an existing Facebook account, Google account or a valid email address – this is required for us to be able to verify your contact details for tax deductible donations or to send you important information about your donation.

You can also choose to donate anonymously. No contact details will be collected if you choose to donate as an anonymous donor but you will not be able to qualify for tax deductions.

We do not collect any personal or contact details for anonymous donations and it will not be tax deductible.

You can choose to input your email address and a code will be sent to verify your email to help you complete your donation. We do not require you to input a password.

This will enable us to send you important information about your donation to you and if you choose to donate to us again, you will be able to donate without repeatedly inputting the same information again. It will also enable you to see your donation history with us or update your contact details directly. Learn more about our privacy policy here.

We accept payments via

  • Debit/Credit cards
  • Online Bank Transfers
  • PayNow
  • Cheques*

We prefer either local Debit/Credit cards or PayNow. Please note that there is a minimum $10 donation for those donating via Debit/Credit cards due to the payment processing fees we incur.

*Cheque to be made payable to “HealthServe Ltd”, and mailed to the address below:

HealthServe Finance Department

1 Lor 23 Geylang, #01-07 Building 4, Singapore 388352

Yes, you can! Simply choose the “Company / Organization” option to do so. All Singapore registered companies can qualify for a tax deduction if you provide your details including your company’s Unique Entity Number (UEN). 

Yes you can make a donation in honour of someone special by simply choosing the “On Behalf of” option to do so. You can choose to let them know by sharing their email and a message for them, we will then send an email to notify them.

However do note that tax deductions will still be made in your name and we will still refer to you if we have any questions or updates about your donation.

Yes, you can! This can be done via our online channel with your Debit/Credit cards or through Online Bank Transfers. You may incur additional fees for overseas bank transfers. However if you are not a Singapore resident and tax-paying individual, you are not entitled to receive tax deductions from your donation.

Your donations will go towards HealthServe’s general fund to support our operations and services to help migrant workers to live a life of dignity in Singapore. For more information about our clinics, centres and services, please read our Annual Reports or go to our About Us page.

Donations are gratefully received and non-refundable, with the understanding that HealthServe has complete discretion and control over the use of all donated funds.

As there are Debit/Credit card processing and transactional fees, we request donors to donate a minimum of $10 for Debit/Credit card payments. For donations lower than $10, we encourage you to use PayNow or Online Bank Transfer.

We welcome questions to learn more about what we do at HealthServe! Email us at [email protected] and one of our team members will be in touch with you shortly.

You can sign up to our mailing list by going to your dashboard and subscribing or checking the box to receive updates from us as you go make a donation on our online portal. You can also follow us on social media – FacebookInstagramTikTokTwitterYouTube or LinkedIn!