Frequently Asked Questions
Got a question on donation or payment methods that’s not covered below? Please write to us.
Am I eligible for a tax-deduction?
All residents living in Singapore or Singapore-registered companies will qualify for tax deductions if you provide your relevant details.
Please note that anonymous donations do not qualify for tax deductions.
What do I need to do to get tax-deductions for my donations?
We would need your first name and last name, tax reference numbers [i.e.: valid NRIC or Foreign Identification Number (FIN), or your company’s Unique Entity Number (UEN)]. Please provide a contact number or mailing address so we are able to follow up with a receipt if requested.
You do not need to make a claim for tax deduction when filing your income tax return. The details of your donation will be given to the Inland Revenue Authority of Singapore (IRAS) and the tax deduction granted will be reflected automatically in your tax bill.
If you have any further questions, please email us at [email protected].
Will I receive a receipt of my donation?
You will receive a confirmation email of your donation and can request through the form for a tax deduction receipt if your donation is $50 or more and you require a receipt.
The tax deduction receipt will be sent to the registered email – this might take up to 2 working days.
For anonymous donors, we will unfortunately not be able to issue donation receipts for PayNow, Cheque or Bank Transfers as we do not track your contact details.
How will I know if the donation is included in my tax assessment?
Your donation will be automatically included if you have provided your full name/company name and NRIC/FIN/UEN to us. Please ensure your details are correct. Donations receipts are no longer required for tax deductions on your donations, but if your donation is $50 or more and you require a receipt, you can request it through our form when you make a donation – this might take up to 2 working days.
Qualifying donations will be automatically included in your tax assessment. The Inland Revenue Authority of Singapore (IRAS) no longer accepts claims for tax deduction based on donation receipts.
How are my tax deductible donations calculated?
All donations to HealthServe are 250% tax deductible.
All outright cash donations will receive from IRAS 2.5 times the value in tax deductions.
Why can't I move past the tax deduction page?
Please double check that you have provided a valid NRIC/FIN number.
If you don’t want a tax deduction please check the box “I am not eligible for tax deduction/ I do not require a tax deduction” to move past the page.
